Introduction to Natural Language Processing (NLP)

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This lecture provides an introduction to NLP in chatbots, particularly in Software Engineering (SE) contexts. It covers the evaluation of prominent NLP platforms like IBM Watson, Dialogflow, Rasa, and LUIS, analyzing their performance on dataset characteristics, intents, and entity recognition. Key findings and platform-specific strengths/weaknesses will be discussed, offering valuable insights for SE application developers. The session concludes with recommendations for selecting the right...