Artificial Intelligence is reshaping how service businesses operate, compete, and earn customer confidence. In this session, we’ll explore three practical ways AI drives better business outcomes: improving efficiency by reducing repetitive work, sparking innovation through new data-driven services, and building trust with transparent, human-led approaches. You’ll walk away with simple soundbites, real-world examples, and smart customer questions you can use in conversations tomorrow.

Explore how AI can transform businesses today through a structured framework emphasizing Efficiency, Innovation, and Trust. This workshop will provide actionable insights, including real-world examples such as alarm triage, retail analytics, and transparency checklists, paired with a practical leadership playbook. Designed for professionals, it unpacks AI's $2.6–$4.4T potential impact, offering clear steps to drive innovation while maintaining trust. Join us to learn how to leverage AI as a...