Modernizing Social Insurance: Resilience and Digital Transformation

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This training session aims to provide an in-depth understanding of the administrative challenges and strategic transitions from 2020 to 2030. Starting with a contextual overview of recent transformations due to provincial mergers and the COVID-19 pandemic, we will delve into modern leadership achievements that have shaped resilience. The strategic goals for 2025-2030 focus on strengthening organizational frameworks, digitizing operations, and enhancing citizen satisfaction. Innovative...