Onboarding Insights: Role of a Tour Leader at PES Travel

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Discover the essentials of onboarding at PES Travel, delving into the significance of precise communication and clarity in role responsibilities. Learn about key operational duties including coordination, vendor management, and guest support. Address the challenges faced in adapting to shifting priorities and enhancing planning processes, with solutions like centralised database use. The presentation concludes with a commitment to organisational growth by leveraging strengths and identifying...