Assessing Hospitality Quality and Sustainability in Resorts

This presentation explores Le Méridien Île Maurice, a beach resort in Mauritius, covering its purpose, sustainability efforts, and market positioning. It delves into its offerings, including family and couple-friendly amenities, cultural facilities, and service standards. Examples highlight eco-certifications and propose hygiene improvements to enhance guest satisfaction. Concluding with a summary of unique attributes, the focus is on recommendations for improvement and a customer-centric...