Agentforce Champions & Innovators / Practical Guide

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This programme equips participants with skills in AI-driven service innovations, focusing on Salesforce tools, automated agent setup, and hands-on prototype development. It offers a progressive roadmap from foundational knowledge to advanced capabilities, with mentorship and certifications to foster adoption of best practices. By becoming a Champion or Innovator, participants gain expertise in creating impactful solutions aligned with CRM workflows, using tools like Einstein Predictions and...