Conflict Resolution & Repairing Ruptures in Negotiation
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This training provides leaders with essential skills in conflict resolution by covering the scope, importance, and key techniques. Participants will explore common causes of negotiation ruptures, their impact on relationships, and practical steps to address them. Strategies such as active listening, empathy, and structured frameworks will be introduced, alongside methods for rebuilding trust and fostering communication. Real-world case studies and tools will be utilized to enhance team...