10-Day Induction Program at Aged Care Contact Centre

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This training program offers a comprehensive 10-day induction into My Aged Care, emphasizing the Aged Care Act 2024, diversity, and customer service. Designed for new employees, participants will engage in structured daily learning through interactive methods, including morning Q&A sessions and mandatory quizzes. The program also includes thorough technical setup and system navigation training using practical scenarios, ensuring proficiency. Continuous progress checks will facilitate feedback...