do it better

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This project focuses on an end-to-end team setup aimed at enhancing customer experience by minimizing handoffs and improving lifecycle ownership. With a robust team structure of 8 FTEs across 5 streams managing key accounts, the initiative has led to improved cycle times and increased deal win rates. By transitioning to a Salesforce case-driven model, structured execution and reporting have been achieved, optimizing the operating model. The project has followed a strategic growth timeline...