JPMorgan’s Phased AI Strategy for Wealth Management

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The document outlines the strategic launch plan for Connect Coach in banking, emphasizing a phased rollout to balance risks and benefits. Key points include the imperative of AI adoption, strong demand for AI capabilities, and the value potential of GenAI, supported by promising test results and ROI projections. It evaluates deployment strategies, advocating phased implementation over full release or advisor-only use. The roadmap features three phases: voice assistant adoption, portal...

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