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This presentation outlines a strategic plan for Q1/2026 focusing on sustainable growth, optimized operations, and enhanced customer experience. Key agendas include market insights, proposed solutions, timelines, KPIs, and risk management. Objectives target a revenue increase of 18%, a 12% reduction in operational costs, and a boost in customer satisfaction (NPS +10 points). Challenges such as dispersed data, lengthy approval processes, and inconsistent user experiences will be addressed...