911 Call Handling Technology: Onboarding for Account Executives

This onboarding training focuses on the fundamentals of 911 call handling, including the purpose and significance of efficient emergency communication systems. Participants will learn about the technology underpinning 911 systems, the role of PSAPs, and key stakeholders within the ecosystem. The session highlights modern call handling features, challenges in technology adoption, and real-life implementation examples. Concluding with actionable insights, participants will be equipped with the...