CARE: Digital Feedback Solution for NSW Police

The CARE project addresses inefficiencies in existing feedback processes within the NSW Police Force by introducing a digital entry point, automated triage, and structured workflows. This solution aims to standardize feedback management, improve customer experience, streamline workloads, and enhance compliance. With its strategic focus on preparatory measures for AI integration, CARE demonstrates a forward-looking approach for scalable growth and operational efficiency. Rooted in government...