Cognitive Biases and Skoda India Use Cases π
Cognitive Biases and Skoda India Use Cases π
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This EduWorkshop explores cognitive biases and their influence on user interaction, using Skoda India's online service challenges as a case study. Attendees will analyze issues like disorganized service links, CRM-limited sales visibility, and UX shortcomings, while learning structured solutions such as category-driven menus and enhanced promotions visibility. With actionable insights from competitor analysis, this session emphasizes the market advantage of intuitive digital experiences,...