Identify a communication barrier and apply a strategy to overcome it. Demonstrate one micro-skill in a simulated counselling interaction. Recognise and respond to non-verbal communication cues. Reflect on the impact of communication techniques on the client-counsellor relationship.

This certification-focused course, 'CHCCSL002 Apply Specialist Interpersonal and Counselling Interview Skills,' is designed for educators and healthcare professionals to master effective communication and counselling techniques. The programme covers foundational micro-skills, advanced interview sequencing, managing emotions, ethical boundaries, and workplace application. Training integrates experiential learning through role-play, peer review, and journal reflection, emphasising...