Enhancing Farmer Support with KHC Helpline

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Explore the Kisan Helpline Centre (KHC) system designed to streamline support for farmers with user roles ranging from Super Admin to FTA. Learn about secure access protocols, including login procedures and password management. Familiarize yourself with the FTA dashboard functionalities like the layout, dial pad usage, and live call control. Delve into advisory and grievance management for efficient tracking and resolution. Understand the escalation management roles at levels L2 and L3,...