MEDICINE DEPARTMENT ESCALATION MATRIX FOR INCIDENTS

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In this keynote, we will explore the strategic framework for defining and managing reportable events within healthcare settings, categorised by three distinct colour codes: Green for low, Amber for moderate, and Red for severe consequences. We will examine illustrative cases, from ethical dilemmas to operational failures, highlighting public safety impacts. The session will detail effective escalation processes, structured timelines for incident reporting, and the critical roles in managing...