ngắn gọn đúng trọng tâm

Created using ChatSlide

This guide explores effective listening techniques, highlighting five levels of listening: absent, pretend, selective, attentive, and their impact on understanding and relationships. It emphasizes creating an open and engaged listening presence through body language and inviting dialogue. Practical applications of active listening are discussed, including clarifying questions, paraphrasing for understanding, and responding empathetically while avoiding interruptions. Aim to connect with the...