Normas, Estrategias y Tecnología en Atención al Cliente

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Explore the essential principles of customer service in this engaging tutorial designed for educators. Discover how establishing service standards ensures quality consistency and builds customer trust. Delve into pivotal strategies like proactive issue resolution and personalised communication. Examine the impact of technology in automating services and facilitating data-driven decisions, enhancing interactions. Understand the significance of education and training in upskilling staff and...