Strategies for Building Emotional Connections with Latin American Fintech Customers

This presentation explores the importance of fostering emotional connections in fintech, with a focus on the Latin American market. It covers key customer behaviours, unique regional preferences, and effective methods for gathering insights. Strategies to enhance personalisation, integrate cultural elements, and build trust are discussed, supported by regional case studies and industry best practices. The session concludes with actionable recommendations and analysis of future trends,...