Optimizing Passport Operations for Efficient Service Delivery

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This presentation explores the role of the Passport Operations Division, highlighting its mandate to support stateless individuals, protection needs, and naturalized citizens. It details the organizational structure, service delivery processes, collaboration strategies with internal and external partners like CPPB, GAC, and IRCC, and outlines the Division's goals to ensure efficient, accurate services and resource optimization. The operational approach incorporates strategic planning during...