Role of communication – defining and classifying communication – purpose of communication – process of communication –characteristics of successful communication – importance of communication in management – communication structure in organization – communication in crisis barriers to communication.
Role of communication – defining and classifying communication – purpose of communication – process of communication –characteristics of successful communication – importance of communication in management – communication structure in organization – communication in crisis barriers to communication.
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This course covers the essentials of communication, focusing on foundational concepts and their application in management and crisis situations. Participants will learn to define and classify communication channels, understand the communication cycle, and apply traits like clarity and empathy. Additionally, the course explores organisational structures, enhancing management through effective communication, and strategies for overcoming barriers during crises.