Scalable Quality Operating System for Ad Operations and Campaign Management

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This presentation outlines a strategy for developing a robust and scalable Quality Operating System. Initial steps involve assessing the current quality maturity and identifying systemic gaps, such as the lack of error criticality definitions and inconsistency in root cause analysis. The objective is to broaden the quality scope beyond traditional QA, define a future-state model, and establish an action plan. Insights reveal that while quality metrics exist, they lack depth, emphasizing the...