Inspiring Service Teams with Leadership and AI

This training session, designed for enhancing skills in service leadership, covers essential topics like the importance and impact of AI in customer service, and how the PAS framework can be effectively implemented. Participants will explore real-world challenges such as team disengagement and the effects of automation. The session will offer strategies to motivate service teams by promoting a proactive and human-centric approach. Practical application of the PAS framework will aid in...