The Human Side of IT: Communicating Tech Without the Jargon

This training focuses on bridging communication gaps in IT by emphasizing clear and effective technical communication. Participants will explore why communication matters, learn key principles like simplifying language and tailoring messages to audiences, and apply these through a hands-on Jargon Translation Workshop. Using practical techniques such as analogies and relatable narratives, attendees will collaborate to refine real examples, fostering improved interdepartmental trust and...