Thomas-Kilmann Conflict Management Modes 📊 with Case Study

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This lecture provides an in-depth exploration of conflict management, starting with its foundational relevance in organisational and educational settings. It covers the Thomas-Kilmann Model's dimensions—assertiveness and cooperation—and the interplay between the two. The session explains five core conflict-handling styles, including competing, collaborating, and compromising, with additional focus on avoiding and accommodating. Educational case studies highlight practical applications,...