McDonald’s AI Innovations Driving Operational Success

This presentation explores McDonald’s remarkable evolution, from its 1940 founding to its global reach of over 41,800 locations. It highlights technological advancements like AI in operations, self-service kiosks, and dynamic drive-thru systems. Focus is placed on innovative customer-centric features, such as rewards apps, customized menu experiences, and advanced ordering. Additionally, the integration of paperless transactions and cloud-based systems showcases improved efficiency and...