Comprehensive Product Training for SumUp Hardware Support

This training is tailored for BPO agents covering a 13-hour session. It provides an overview of SumUp products, including payment devices and the SuperApp. Participants will explore hardware setups, troubleshooting, and escalation procedures. The training integrates payment processing, inventory management, and reporting workflows. Hands-on exercises will include device setups and support scenario simulations. Emphasis is placed on ensuring seamless operations, supporting merchant success,...