How to Cancel Your Plus AI Subscription (2026 Guide)

Why People Are Canceling Plus AI

Plus AI has a 2.3 out of 5 rating on Trustpilot, with 75% of reviews being 1-star. The top complaints include sneaky billing, slow performance, and "almost random slides" that aren't usable.

One reviewer wrote:

"Sneaky way to charge you -- billing without notification; unclear charges displayed in small text"

Another:

"The app doesn't do much -- limited personalization, slow Google Slides integration"

If you need to cancel Plus AI, here's exactly how.

How to Cancel Plus AI

Method 1: Through the Plus AI Dashboard

1. Go to plusai.com and log in to your account
2. Click on your account or profile settings
3. Navigate to Billing or Subscription
4. Click Cancel Subscription
5. Follow the confirmation prompts

Method 2: Through Google Workspace Marketplace

If you installed Plus AI as a Google Workspace add-on:

1. Go to Google Workspace Marketplace
2. Click the gear icon or Manage Apps
3. Find Plus AI in your installed apps
4. Click Manage > Cancel Subscription or Remove

Method 3: Through Stripe

Plus AI processes payments through Stripe. If you can access the Stripe billing portal:

1. Check your email for a Stripe receipt from Plus AI
2. Click the Manage subscription link in the receipt
3. Cancel through the Stripe portal

Method 4: Contact Support

Email Plus AI support with:

• Subject: "Cancel My Subscription"
• Your account email
• Clear cancellation request

Note: Users report that Plus AI support can be slow to respond. If you don't get a reply within 48 hours, proceed with blocking the charges through your bank.

Plus AI Refund Policy

Plus AI's refund policy isn't prominently displayed, which is a common pattern among the lower-rated AI presentation tools. To request a refund, email their support team with:

• Your account email
• The charge date and amount
• Reason for the refund request

If denied or ignored, file a credit card dispute.

Common Problems

"Charged more than the advertised price"

Multiple reviewers report that actual charges exceeded what was shown on the pricing page. Always screenshot the pricing page before subscribing to any SaaS tool -- this serves as evidence if you need to dispute.

"Slow performance"

Users report that Plus AI takes an unusually long time to generate slides, even for simple 2-slide presentations. This is a product limitation, not something that improves with a paid plan.

"Random, unusable slides"

The AI output quality is described as "almost random" with poor formatting and inability to generate images. If you're canceling for this reason, a different tool will serve you better.

A Better Alternative

If Plus AI's slow performance, billing issues, or slide quality drove you to cancel, try a tool built from the ground up for AI presentations.

ChatSlide creates polished presentations from your documents, PDFs, and research in minutes. It doesn't just drop text onto generic templates -- it understands your content and creates coherent, professional slides.

Try ChatSlide free -- no add-ons needed, no sneaky charges.

Frequently Asked Questions

Does removing the Plus AI add-on cancel my subscription?

No. Removing the add-on from Google Slides does not cancel your paid subscription. You must cancel through Plus AI's website or Stripe billing portal.

Can I use Plus AI for free after canceling?

Plus AI offers a limited free tier after cancellation. You can still access the add-on with restricted AI credits.

Is Plus AI worth the price?

Based on Trustpilot reviews, most users don't think so. With 75% 1-star ratings and complaints about output quality, value for money is a consistent concern. Free alternatives like ChatSlide offer comparable or better AI presentation features.