Privacybeleid

1. Welke informatie wij verzamelen

1.1 Personal Information: We may collect personal information dat you provide naar us voluntarily, such as je name, e-mail address, postal address, phone aantal, en andere contact details wanneer you maken een account, make een aankoop, of communicate met us.

1.2 Usage Gegevens: We may collect non-personal information over je use van de Service, such as je IP address, device information, browser type, en operating system. We may ook collect information over je interactions met de Service, such as de pagina's you visit, de functies you use, en de actions you take.

2. Use van Information

2.1 Purpose: We use de collected information naar provide en improve onze Service, personalize je experience, respond naar je inquiries en requests, verwerken transactions, en communicate met you over onze products, services, en promotions.

2.2 Cookies and Tracking Technologies: We use cookies and similar technologies to operate the Service (strictly necessary cookies, e.g. authentication) and, with your consent where required, for analytics (PostHog, Google Analytics) and advertising measurement (Google Ads). Visitors in the EEA, UK, and Switzerland are shown a consent banner before any analytics cookies are set, and can decline without losing access to any features. You can withdraw consent at any time by clearing the 'cs_cookie_consent' cookie for chatslide.ai in your browser, after which the banner will ask again.

3. Information Delen

3.1 Service Providers: We share personal information only with service providers that help us operate the Service, under data processing agreements where applicable: cloud hosting and storage (Amazon Web Services, Google Cloud, Vercel), authentication (AWS Cognito), payment processing (Paddle, Stripe), email delivery (AWS SES), analytics (PostHog, Google Analytics), AI generation (Google, OpenAI, Microsoft Azure), and avatar video generation (Jogg). These providers may only process your information to provide their services to us. We do not sell your personal information.

3.2 Legal Requirements: We zullen niet disclose je personal information unless vereist naar doen dus door law of in response naar valid requests door public authorities.

4. Gegevens Beveiliging

4.1 Beveiligingsmaatregelen: Wij nemen redelijke maatregelen om de veiligheid van je persoonlijke gegevens te beschermen en passen beveiligingen volgens de industrienorm toe om ongeautoriseerde toegang, gebruik of openbaarmaking te voorkomen.

5. Je Rights en Choices

5.1 Access, Updates, and Deletion: You have the right to access, update, correct, export, or delete your personal information by logging into your account (account deletion is available in Settings) or contacting us at contact@chatslide.ai. If you are in the EEA, UK, or Switzerland, you additionally have the rights to data portability, restriction of processing, objection, and to withdraw consent at any time; you may also lodge a complaint with your local supervisory authority.

5.2 Marketing Communications: You may opt-out van receiving promotional communications van us door following de instructions in de communication of contacting us.

6. Changes naar de Privacy Beleid

6.1 Updates: We reserve de right naar update of modify dit Beleid bij elke tijd, zonder prior notice. Elke changes zullen zijn effective immediately upon posting op de Service.

7. Contact opnemen

7.1 Als you have elke questions, comments, of concerns over dit Beleid of onze privacy practices, please contact us bij contact@chatslide.ai.

8. Communicatie

8.1 Door providing je e-mail address en/of phone aantal, you consent naar receive communications van us. You kunnen opt-out bij elke tijd via je account settings of door following de unsubscribe instructions.