How to Cancel Canva Pro Subscription (Step-by-Step)
You can cancel Canva Pro from Account Settings → Billing & Plans → Cancel subscription. Pro features stay active until the end of your current billing period, then your account drops to the free plan automatically. Refunds are available within 7 days of the most recent annual charge.
Last verified April 2026.
4 Steps to Cancel Canva Pro
- 1
Sign in to Canva
Open canva.com in your browser and sign in to the account that owns the Pro subscription. If your team uses a shared workspace, only the team owner can cancel.
- 2
Open Account Settings → Billing & Plans
Click your profile picture (top-right) and choose "Account settings", then select "Billing & Plans" from the left sidebar.
- 3
Click "Cancel subscription"
Find your active Canva Pro plan and click "Cancel subscription". Canva will offer a discount or pause — choose "Continue to cancel" if you want to proceed.
- 4
Confirm and review your end date
Confirm cancellation. Your Pro features remain active until the end of the current billing period. After that, the account drops to Canva Free automatically.
If you subscribed through the iOS App Store or Google Play, you must cancel inside that store — not on canva.com. See the FAQ below for mobile cancellation steps.
What You Keep, What You Lose
You keep
- All designs you created — they stay in your account on the free plan.
- Files you exported (PDF, PNG, MP4) — those are already on your computer.
- Brand kits — readable, but you cannot edit Pro brand kits without re-subscribing.
You lose
- ✕Premium templates and stock photos used inside designs — they get watermarked or replaced.
- ✕Background remover, Magic Resize, and Brand Voice — Pro-only features stop working.
- ✕Extra cloud storage (1 TB) — you drop back to the 5 GB free limit.
- ✕Scheduled social posts in Content Planner — they stop sending.
Canva Pro Refund Policy
- Canva offers refunds within 7 days of the most recent charge for annual plans, provided you have not used Pro features in the new billing period. Outside that window, no refund is issued — but cancellation still stops the next charge.
- Monthly subscriptions are generally non-refundable; cancelling stops the next monthly charge but the current month runs to its end date.
- If you were charged after a free trial, request a refund through Canva’s help center within 7 days. Trial-converted charges are usually refunded if Pro features were not used.
- Refunds are returned to the original payment method and typically arrive within 5–10 business days.
Canva updates its policies periodically. The official refund policy is at canva.com/policies/. This page was last verified in April 2026.
Cancelled Because You Only Used It for Slides?
ChatSlide is built specifically for presentations — generate slides from a PDF, Word doc, or topic with AI; export to PowerPoint or video; free tier with 30 credits, no credit card. 180,000+.
Frequently Asked Questions
Will I lose my designs if I cancel Canva Pro?
No. All designs you created stay in your Canva account on the free plan. You will lose access to Pro-only features inside designs (premium stock photos, background remover, brand kit editing), and Pro elements may appear watermarked. Anything you already exported as PDF, PNG, or MP4 stays on your computer.
Can I get a refund on Canva Pro?
Canva offers a refund within 7 days of the most recent annual charge if Pro features have not been used in the new billing period. Monthly subscriptions are generally non-refundable. Refunds go back to the original payment method within 5–10 business days. Last verified April 2026.
Why does Canva keep charging me after I cancelled?
Cancellation stops future charges, but Pro stays active — and visible on your account — until the end of the current billing period. If you see a new charge after that date, check whether you cancelled the right subscription (some users have both monthly and yearly plans, or a separate team plan). Contact Canva support with the charge date and your Pro account email.
How do I cancel Canva Pro on iPhone or Android?
If you subscribed through the App Store or Google Play, cancel through the app store, not Canva’s website. iOS: Settings → [your name] → Subscriptions → Canva Pro → Cancel. Android: Play Store → Profile → Payments and subscriptions → Subscriptions → Canva Pro → Cancel.
What is the best free alternative to Canva Pro for presentations?
If you mainly used Canva for slide decks, ChatSlide is a free alternative built specifically for presentations. It generates slides from a topic, PDF, Word doc, or YouTube URL using AI, exports to PowerPoint and video, and has a free tier with 30 credits. For social media graphics and print design, no AI presentation tool replaces Canva — keep the free Canva account for those.