Question 1

What email formats are supported?

Accepted Answer

We support EML format (the standard email format used by most email clients) and MSG format (Microsoft Outlook's proprietary format). Both formats contain full email content including headers, body, and attachment references. Export emails from your email client to either format for conversion.

Question 2

How do I get an EML or MSG file from my email?

Accepted Answer

In most email clients, you can save or export individual emails. In Outlook, drag an email to your desktop or use File > Save As. In Gmail, download via the three-dot menu > Download Message. In Thunderbird, save the email using File > Save As. The saved file can then be uploaded for conversion.

Question 3

Are email attachments included in the PDF?

Accepted Answer

Attachment names are listed in the PDF to document what was attached to the email. The actual attachment files are not embedded in the PDF. Use our Extract Email Attachments tool to download the attachment files separately. The PDF serves as a record of the email itself.

Question 4

Is email formatting preserved?

Accepted Answer

Yes, HTML email formatting is rendered in the PDF including fonts, colors, images, and layout. The PDF shows the email as it would appear when viewed. Plain text emails are converted with appropriate formatting for readability.

Question 5

Are email headers included in the PDF?

Accepted Answer

Yes, essential headers are included at the top of the PDF: From, To, CC, Subject, and Date. This provides context and documentation of who sent what to whom and when. ChatSlide AI offers options to include additional technical headers or minimize header display.

Question 6

Can I convert multiple emails at once?

Accepted Answer

The free tool processes one email file at a time. ChatSlide AI offers batch conversion where you can upload multiple EML or MSG files and convert them all, receiving individual PDFs or a combined document. This is useful for archiving email correspondence.

Question 7

Is this useful for legal or compliance purposes?

Accepted Answer

Yes, email-to-PDF conversion is commonly used for legal discovery, compliance documentation, record keeping, and archiving. The PDF provides a fixed, printable record of the email content and metadata. For legal purposes, maintain the original email files as authoritative sources.

Question 8

What about embedded images in emails?

Accepted Answer

Embedded images (inline images displayed in the email body) are included in the PDF. They render in their original positions as part of the email content. External images linked in HTML emails are loaded if publicly accessible.

Question 9

Are my emails kept private during conversion?

Accepted Answer

Yes, email content is processed securely. Files are uploaded over encrypted connections, processed on isolated servers, and automatically deleted after conversion. We never store, read, or share your email content. The conversion is fully automated with no human access.

Question 10

How long does conversion take?

Accepted Answer

Most email conversions complete in 5-15 seconds. Emails with complex HTML, many images, or large embedded content may take slightly longer. The process handles all email parsing and PDF generation automatically.

Email to PDF

Upload your file

Perfect For

Frequently Asked Questions

Need More Features?