隱私權政策

1. 我們收集的資訊

1.1 個人資訊：當您建立帳戶、購買商品或與我們聯繫時，我們可能會收集您自願提供的個人資訊，如姓名、電子郵件地址、郵寄地址、電話號碼及其他聯絡資料。

1.2 使用資料：我們可能會收集您使用本服務時的非個人資訊，例如您的 IP 位址、裝置資訊、瀏覽器類型及作業系統。我們也可能收集您與服務互動的資訊，如您瀏覽的頁面、使用的功能及採取的行動。

2. 資訊的使用

2.1 目的：我們使用所收集的資訊來提供及改善服務、個人化您的體驗、回應您的詢問與請求、處理交易，以及與您溝通我們的產品、服務和促銷活動。

2.2 Cookies and Tracking Technologies: We use cookies and similar technologies to operate the Service (strictly necessary cookies, e.g. authentication) and, with your consent where required, for analytics (PostHog, Google Analytics) and advertising measurement (Google Ads). Visitors in the EEA, UK, and Switzerland are shown a consent banner before any analytics cookies are set, and can decline without losing access to any features. You can withdraw consent at any time by clearing the 'cs_cookie_consent' cookie for chatslide.ai in your browser, after which the banner will ask again.

3. 資訊分享

3.1 Service Providers: We share personal information only with service providers that help us operate the Service, under data processing agreements where applicable: cloud hosting and storage (Amazon Web Services, Google Cloud, Vercel), authentication (AWS Cognito), payment processing (Paddle, Stripe), email delivery (AWS SES), analytics (PostHog, Google Analytics), AI generation (Google, OpenAI, Microsoft Azure), and avatar video generation (Jogg). These providers may only process your information to provide their services to us. We do not sell your personal information.

3.2 法律要求：除非法律要求或公共機關有效請求，我們不會揭露您的個人資訊。

4. 資料安全

4.1 安全措施：我們採取合理措施保障您的個人資訊安全，並實施業界標準的防護措施以防止未經授權的存取、使用或揭露。

5. 您的權利與選擇

5.1 Access, Updates, and Deletion: You have the right to access, update, correct, export, or delete your personal information by logging into your account (account deletion is available in Settings) or contacting us at contact@chatslide.ai. If you are in the EEA, UK, or Switzerland, you additionally have the rights to data portability, restriction of processing, objection, and to withdraw consent at any time; you may also lodge a complaint with your local supervisory authority.

5.2 行銷通訊：您可以依照通訊中的指示或聯絡我們，選擇不接收我們的促銷資訊。

6. 隱私權政策的變更

6.1 更新：我們保留隨時更新或修改本政策的權利，無需事先通知。任何變更自發布於本服務時即刻生效。

7. 聯絡我們

7.1 如果您對本政策或我們的隱私慣例有任何疑問、意見或疑慮，請透過 contact@chatslide.ai 與我們聯絡。

8. 通訊

8.1 您提供電子郵件地址和/或電話號碼，即表示您同意接收我們的通訊。您可隨時透過帳戶設定或依退訂指示選擇退出。